If you’re interested in the arts and would like to give something back to the local community, becoming a Junction Volunteer might be the role for you.

What does Volunteering Involve?

Being a Volunteer for Junction is a meaningful commitment and will make you part of a valued group giving their time and energy to Goole’s great facility. We want to provide a first-class service to all of our patrons and you would play an integral role in achieving this.

The following are the main things to do:

  • Follow instructions from the Venue Manager, who will be the person in charge for any event.
  • Take tickets
  • Hand out programmes and other printed material
  • Usher patrons to their seats
  • Direct patrons around the building
  • Have a basic understanding of the event and the future programme
  • Be alert for any disturbance or emergency
  • Be knowledgeable of emergency evacuation procedures
  • Assist with a light clean-up after a show
  • Sit in on events or workshop sessions to monitor their smooth running
  • Help us to provide excellent customer service
  • Demonstrate a willingness to learn all aspects of your position and undertake training for this.

If you are able to manage these requirements, we welcome your application. Remember, volunteers are there to help our patrons’ needs, so if you want to see a particular performance, you should buy a ticket rather than be a volunteer for it.

If you become a Volunteer, we will, like any member of staff, review with you how well you are doing and identify any steps to be taken.

As a Volunteer, you would receive no payment but we will re-imburse your travel costs. You would also be joining a lively team with opportunities for meeting new people from all walks of life, and contributing to an exciting new venue, unmatched anywhere in the East Riding (and a fair way beyond).

What we are looking for:

We are looking for people with skills, experience or interest in the following areas:

The Arts: You will be enthusiastic about the arts and committed to making the venue a success.

Reliability: You will have a mature approach, be responsible and reliable.

Flexibility: The leisure industry is at work while others are at play, so the hours will involve mainly evening and weekend work.

Presentation and self-confidence: You will be a public face of Junction, so should be smartly presented and confident in dealing with members of the public and other venue staff.

Accessibility: Junction is intended to provide services to the entire community, reflecting the diversity within that community. You will be expected to undertake disability and diversity awareness training to help us provide a fully inclusive service.

What hours will I be needed?

We will arrange this according to what you can offer. Junction has a busy programme of film and live events, as well the workshop activities. Most shows are on Friday or Saturday evenings, with children’s events on Saturday afternoons. The cinema programme runs on any day or night of the week.

There may be certain times when your help would be greatly appreciated for other tasks (eg when preparing our brochure mail-outs).

Shifts will be allocated on a month-by-month basis.

How to Apply

To apply to be a Volunteer you must fill out the Volunteer Application form and return it for the attention of Helen Tawn, to Paradise Place, Goole
East Riding of Yorkshire
DN14 5DL or by email to helen.tawn@goole-tc.gov.uk

Junction Volunteer Application Form